My phone cracked in an otterbox

How to get an otterbox defender case replaced youtube. My iphone has been through everything with me, drops, scratches, water, etc. Dont want to take it off because im afraid to drop and crack screen on my ipone xr gethuman3669285 did not yet indicate what otterbox should do to make this right. Repairing a cracked otterbox case cracks developed on my otterbox commuter case for htcs desire hd, and i am attempting a repair. My daughters ipad mini cracked while in the otterbox. My phone came out of the case totally unscathed after two years when i switched to the 11 pro this month, and my bosss phone is still in tact. However, the otterbox shell did its job but, who wants a cracked otterbox exoskeleton not me no more than one week passed with my new otterbox before i dropped my phone and to my surprise, the lower corner of the exoskeleton of the otterbox cracked. It either goes in the belt clip, in my side pocket, or i carry it. Within one week, i had to replace my screen protector three times within 2 weeks of purchasing the case. I bought it a month ago and cracked the box a couple weeks later. Once an order has been submitted, please allow up to 72 hours for it to be processed and shipped. Now i am very upset that i have a shattered back glass and the only way i can get it replace is by replacing the whole phone. Buy a otterbox defender series holster holster bag for cell phone or other cellsmart phone accessories at. I have an otterbox case and my phone fell out of my hand and cracked.

The otterbox symmetry is among the cheapest options of any otterbox case, but keep in mind that prices will vary depending on the phone you have. I bought a note 5 a couple of years ago but had to wait for the otterbox covers to be in the store. My actual screen had a crack curving from the left top corner from edge to edge. My alpha glass cracked and there is shard of glass when using phone. How do i get a new phone because they are to protect the iphone 6 please let me know. Dont forget to pull the little tab through the hard case before attaching it so that you can easily open for charging. Ive used otterbox cases in the past, with 45 different phones. I own an otterbox defender for it but tended until that incident to keep cases off inside the house. I used the symmetry case for two years on my own iphone x and bought this case for my bosss phone when the symmetry wasnt available at the store. I love otter box and i have never had a phone break.

For example, i had taken to throwing my phone a note 4 down a flight of stairs because i didn t feel like carrying it the entire way down the stairs when it was time to wake up in the morning. I dropped my phone, shattering the screen and breaking my otterbox, ive heard otterbox will sometimes replace your iphone if it breaks while inside the otterbox case because of their whole iphone wont break code, is that true. Otterbox commuter series back cover for cell phone 77. Otterbox defender series holster holster bag for cell phone. The otterbox defender actually has a small crack in it. Basic cases free delivery possible on eligible purchases. You can find your order number when you login to your account. This time i preordered my phone and an otterbox over. I was getting into my car, phone fell flat face down on pavement and screen shattered. Needless to say brand new phone and otterbox are toast. I have had this otterbox on my phone since i got it. The phone case was supposed to protect my phone from up to 6 drops. I know my friends mom did that but she had an iphone 3 and i have and iphone 4.

I have not dropped my phone not once causing these to form. Ive been using otterbox for 6 years,i work in a industrial environment, i have dropped my phone, from 35 feet from a ladder, exposed to a water main break absolutely soaked mind you my phone is water proof,i opened case phone was dry i. Otherwise best buy, nor otter box will cover a damaged phone. I tried to submit a claim with otterbox on the website. I personally think they should replace the phone but sadly they do not. Will otterbox have to replace my phone if i turn it in.

A bit disappointed with otterbox commuter case macrumors. The part right around the bottom near the plugin cracked off. Early today i cracked my phone and i had my phone inside the case. I had my phone in my puffer jacket, dropped it onto the table, not even a 20cm fall, and already cracked. Will otterbox replace your phone if it breaks while. So ive had an otterbox commuter case since december of 2011 7 fulll months and its already cracked near the camera lens opening and near the headphone jack opening. Fell from my shoulder after a call and landed on the wood floor in my horse. Otterbox replaces iphone case with no questions, amazes. This is my first time buying the otterbox directly from the website. Only if you paid for an accidental damage geek squad plan for your phone. Otterbox defender series holster holster bag for cell phone is rated 4.

This is what happend when the ball hit the phone the defender otterbox had nothing on his pitch. The poor thing knows what its like to be dropped down a flight of stairs. Finally cracked the otterbox with a perfect corner drop. Otherwise, it may get caught under the hard cover and will not be able to open. Otterbox comm lite case for motorola moto g7 power. Otter products, llc dba otterbox and its affiliated companies worldwide collectively, otter warrants its products collectively, the products against defects in manufacturing, material, or workmanship under normal use and service for their applicable warranty periods, subject to conditions contained in this limited warranty. I received a pretty case from my husband for my last birthday. Ive been using otterbox for 6 years,i work in a industrial environment, i have dropped my phone, from 35 feet from a ladder, exposed to a water main break absolutely soaked mind you my phone is water proof,i opened case phone was dry i was worried my case was starting to fall apart, at 6 years old, i bought a new one. Upon purchasing my motorola g7 power, the local dealer did not have an otterbox for my new phone. Well, i loved it a little too much, so the pretty design on the back started wearing off. What to do if your iphone screen is cracked or broken. You can find your order number when you login to your otterbox.

The otterbox has protected my phone from brutal damage countless times. My son pitched an 85 mile an hour fast ball during a bullpen session that he and his friend decided to video. I bought this case so i would not have to worry if my phone fell but i was shopping and it fell out of my cart and my phone cracked not happy with the otterbox not protecting like it. The zagg protector flew off and was about a foot from my phone. Otterbox commuter case for iphone 11 pro, cupids way pink. Otterbox defender pro series case for galaxy s9, black. Does otterbox still replace your phone if it gets messed. Please call us if you have trouble logging into your otterbox. Otterbox defender series case for iphone 8 plus7 plus. However if you drop your phone, thats a different story. Needless to say i am happy to have my phone under otterbox protection again. It landed on the front screen and when i picked it up it was shattered, through the screen protector on the case, and the tough screenlcd doesnt work anymore wither. I dont know how many new phones that ive seen and the screen is already cracked because someone dropped it. In the last two weeks, my phone has popped out of the holster on numerous occasions, and the holster has broken again.

Otter products, llc dba otterbox and its affiliated companies worldwide collectively, otter warrants its products collectively, the products against defects in manufacturing, material, or workmanship under normal use and service for their applicable warranty periods, subject to. I have dropped my phone on the face many time and it has not cracked once. I emailed otterbox and they told me they will send me a replacement. Ive had my phone since release and dropped it a couple a times without a case and never damaged it. Im very careful with my phone and it has a special place in. I recently bought a lifeproof fre case for my iphone 5s. People are telling me since i had my phone in my case they you guys replace it. When you placed your order through, you created an online account. And bank gave my otterbox phone number that took me right to your site. My phone fell from the gear rack while i was at my firehouse.

I have bought otter box defender case in 2018 in usa and i relocated to dublin ireland my phone is protected by otterbox and i have got cracked screen do you replace my screen. My buddies iphone x, dropped once with an otterbox case. Five 5 days later, i had a cracked screen because the cover left the screen exposed as it ended below the edge of the screen. I have the big defender otter box case on my iphone 5 and today i was holding it at waist height and dropped it onto gym floor. Dropped my phone in a lifeproof case and my screen. My otterbox cracked, will otterbox replace it for free. Luckily my x still had the tempered glass back protector on at the time as well as a tempered glass front display protector and my rubber flip flop was there to catch the iphone. While i do have the holster otterbox sent me, i have no interest in using it as i do not want to cause any more damage to my phone. After crashing into the concrete wall on a bike ride, my phone was in much better shape than i was. I have and will always support the otterbox line up commuter, defender and soon the armor that being said ive been using the defender cases since the original htc evo, htc evo 3d, htc evo design, samsung s2 epic touch 4g and now my s3 ive personally have dropped all my phones at least a handful of times from ear level and ive banged up my case chiped it but never. All finalist cases protected the phone from a cracked screen, which was good, because i used my phone as the tester. And if you want a case that will block the lightning port to prevent entry of foreign objects, this isnt the case for you. Broken screen with defender otterbox sprint samsung. Instead, in an attempt to protect my phone, i can sold their recommended model.

We may ask you to send us a photograph of your product to validate the claim and, in some cases, we may ask that you return the product to otter for inspection. This cover makes handling a slick phone so much safer and i dropped my other phone twice and neither the phone or cover cracked. My phone was brand new and i got a otter box with it, i put the otter box on it and that was on october 3rd today december 11 my phone was wrapped in my blanket and i picked up my blanket and the phone dropped from about 2 feet high maybe a little less and it cracked. Please call us if you have trouble logging into your account. Hi so yesterday i identically dropped my iphone on the ground and part of my otter box broke. I am not a fan of otterbox or really even lifeproof because i bought my iphone because it feels incredible, and i dont want the feel of my phone to be taken away, dammit. Once you are logged in, you can find your order number in the order history section within the my account area. Early today i cracked my phone and i had my phone inside the case and its cracked very badly. I dont think that you should try and repair a case. An otterbox case for iphone x is bulky, but it will surely protect your iphone x from all kinds of impacts. It was cracked all over originating in the corner and middle. Im positive i would have had to purchase a new phone had. It was a defender series which i need because im hard on my phone, but it was also pretty a winwin in my book.

Otterbox the otter box cracked my phone dec 11, 2017. My previous phone i felt obligated to use a gifted phone case, which was very similar. I dropped my phone last weekend once on the back and my back glass to my iphone xr shattered. Hes a bigger horse and weighs about 1500lbs, so i though for sure it was a goner.